Energy and water
Energy and water
Pre-Payment Fuel Vouchers
If you are on a pre-payment meter, Stroud Foodbank can refer you for fuel vouchers. Please ask us to refer you if you are in fuel emergency.
Call 01453 766321 and dial 0 for Customer Services or email customer.services@stroud.gov.uk
Severn Wye Age UK Energy Vouchers
If you are NOT on a pre-payment meter, you can be referred to Severn Wye Energy Agency for energy vouchers. They have been funded by Gloucestershire County to provide these for the County. This is by referral only so please contact us at 01453 766321 or customer.services@stroud.gov.uk if you would like us to refer you to the scheme.
Warm and Well
Warm and Well - https://warmandwell.co.uk
You can also visit Warm and Well for advice and support on managing your home energy. If your household income is under £30,000 and you privately own or rent an inefficient property, you could qualify for free support.
Warm and Well is managed by Severn Wye Energy Agency Ltd on behalf of the local authorities in Gloucestershire.
Apply to the Household Support fund
The Household Support Fund is available through Gloucestershire County Council to support households who are experiencing financial hardship. The fund can help with the costs of food, energy and water bills and other essential items. When you apply you will be asked to provide some kind of evidence to show your loss of income or increased living costs. For full information on how to apply please visit their webpage or call for advice if you cannot apply online.
- How to apply online: The Household Support Fund
- Call Gloucestershire County Council for guidance if you are not able to apply online 01452 425000
Seek advice about money worries
If you are worried about paying your utility bills, seek advice early rather than let things spiral out of control. Contact Stroud and Cotswolds Citizens Advice. They will talk through your concerns and may be able to help you access emergency funding to help with bills or other debt.
There are also national and other local charities to support with money concerns.
- StepChange - www.stepchange.org
- National Debtline - www.nationaldebtline.org
- P3 - www.p3charity.org
- Clean Slate - www.cleanslateltd.co.uk
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GL Communities - www.glcommunities.org.uk
Apply for a discount on water bills
Households on low income can apply for financial support through their local water provider. Please visit their website to see what support is available.
- Severn Trent Water - www.stwater.co.uk 0800 783 4444
- Bristol Water - www.bristolwater.co.uk 0345 702 3797