Useful links

As a leaseholder, you may find some of the links below useful:

Emergencies

• Gas leaks (contact Wales & West straight away on 0800 111 999

You should also:

• • open doors and windows
  • switch off the gas supply at the mains
  • check if the pilot light has gone out.  If any gas appliances have been left on, turn them off.  If the pilot light is still on and gas appliances are off, there may be a gas escape.
  • do not switch lights on or off, use doorbells, mobile phones or any other electrical appliances
  • do not smoke, light a match or any other kind of naked flame

Other information

• First Tier Tribunal
• LEASE (Leasehold Advisory Service)
• Pest Control (office hours only)
• Environmental Health Advice (Noise)
• Government advice on possible problems that tenants may encounter and gives advice about where to seek help.
• Repairs (including Out of Hours Emergency repairs)
• Disabled adaptations
• Anti-Social behaviour
• Removal of household items
• Formal complaints
• Gloucestershire Domestic Abuse Support Service (GDASS)
• Legal Advice (which may be free in some circumstances)
• Housing and Money Advice
• Homelessness Advice
• Local Government Ombudsman