Policies
Please find below a list of our policies and action plans:
- Aids and Adaptions Policy (July 2024)
- Anti-Social Behaviour Policy (February 2025)
- Asbestos Policy (June 2023)
- Asset Management Plan (Corporate) (February 2024)
- Compensation Policy and Procedure
- Corporate complaints policy (April 2023) and Complaints flowchart
- Unacceptable behaviour by Complainants policy
- Electrical Safety Policy (September 2024)
- Damp and Mould Policy (July 2023)
- Decant Policy
- Domestic Abuse Policy (February 2024)
- Empty Council Homes Policy (March 2023)
- Fire Safety Policy (December 2024)
- Gaining Access Policy (December 2024)
- Gas Safety Policy (September 2024)
- Housing and Tenancy Fraud Policy (June 2024)
- Income Collection and Recovery Policy
- Legionella Policy (January 2024)
- Leaseholder Policy (February 2025)
- Mobility Scooters in Council Properties Policy (September 2023)
- Pet Policy
- Radon Policy (December 2024)
- Repairs and Maintenance Policy and Procedure
- Resident Engagement and Communication 12 month Action Plan (November 2024)
- Tenancy and Estates Management Policy (February 2025)
- Visitor Room Policy for Independent Living (March 2024)